FAQs
Cancellations & Returns
Since we offer our products at the lowest possible prices and have fast processing times, all sales are final.
We do not accept returns, exchanges, or cancellations unless a cancellation request is made immediately after the order is placed and before the order has entered processing.
Please carefully review the product description, photos, specifications, and sizing information before placing your order. If you have any questions about a product before purchasing, please contact us and we’ll be happy to help.
Quick Processing Times
We work hard to process and ship orders as quickly as possible. Most orders are processed and shipped within 1–3 business days. Processing times may occasionally be longer during periods of high order volume, holidays, or for made-to-order products.
Once your order has shipped, you will receive tracking information.
Donations & Tips
Donations and tips are non-cancellable and non-refundable. Once a donation or tip has been submitted and payment has been completed, we cannot cancel or refund it.
Locked Messages
Locked messages are non-refundable. Once payment has been completed, we cannot cancel or refund a locked message.
Accepted Payment Methods
We accept payments via credit and debit cards, PayPal, Google Pay, Apple Pay, and, depending on your location, Klarna, Afterpay, and other local payment methods.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. If your order includes any international shipments, you’ll see either a pre-collected duty amount or a notice about potential import fees at checkout, depending on your location and the items ordered. You are responsible for any applicable import duties or fees, whether collected at checkout or upon delivery. For more information regarding your country’s customs policies, please contact your local customs office.
Merchant of record
Order-related inquiries are handled by our Merchant of Record and merchandising partner, Fourthwall.comÂ